Change

Quantum Fiber Customer Service

Welcome to Quantum Fiber Customer Service. We're here to answer your questions.

New Quantum Fiber customers

  • Order new service

  • Check availability

  • Learn about Quantum Fiber

happy man talking to quantum fiber customer support

Current customers

If you’re a current Quantum Fiber customer and you need assistance, we’ve got you covered.

woman ordering quantum fiber internet service

New customers

Interested in switching to Quantum Fiber? We’re excited to help you make the change.

Call us today to explore our plans and discover how Quantum Fiber can enhance what you love to do online.

Top Quantum Fiber Internet customer service needs

Quantum Fiber Internet® plans—fast and reliable

Fiber internet plans leave breathing room even at the busiest hours on your home network.

speed up to 2 gigs

Great for everything larger households love to do online

Limited availability. Service and speed in select locations only.

Choose this speed to maximize the internet connection for your entire large household. Work online in the home office while the young kids stream in HD in the family room and the teenagers play the latest multiplayer game.

Speed up to 940 mbps

Great for device-packed households with interests all over the map

Limited availability. Service and speed in select locations only.

Choose this speed if multiple people in your home spend hours a day online, hosting video meetings, running multiple games, streaming movies in 4K UHD, or backing up large files to the cloud.

Speed up to 500 mbps

Great for households that love gaming and streaming

Limited availability. Service and speed in select locations only.

Choose this speed to handle streaming in HD at the same time someone else plays on their favorite gaming console—and everyday activities such as email, social media, and basic file downloads.

speed up to 200 mbps

Great for getting online at an affordable price

Limited availability. Service and speed in select locations only.

Choose this speed for fiber internet that’s reliable for single-person or small households. Surf, stream, shop, and do the online basics on a reliable connection at an affordable price.

Frequently asked questions

How do I contact Quantum Fiber support?

You can speak with a Quantum Fiber support representative by going to QuantumFiber.com/support.

What is the Quantum Fiber customer service phone number?

For new customers looking to order a new service, check availability, or learn more about Quantum Fiber, the Quantum Fiber customer service number is 833-922-7712. For existing customers who want to upgrade a current plan, move your service, or manage your account, go to QuantumFiber.com/support.